Friday 24 October 2008

Price, EPC Value and Commodities

The main problem with price is that it isn't a problem. People just think it is. The problem is value.

It will take more than price to set you apart. Do you offer a comprehensive, professional service? if you are a domestic energy assessor, do you take the time to explain to the homeowner what you are doing, and why? Do you anticipate any of the RDSAP 'quirks' and explain them, avoiding later problems? Are you polite and courteous? Is it a job, or a hobby?

It was interesting that many of the assessors I spoke to at the NHER/SAVA conference were rushed off their feet with work at what I had thought were high prices - up to £100. Especially interesting when compared to those who are fighting over the £35 jobs.

Charge what you think you are worth. Most people don't care about price. They want a good job done. As the saying goes, you're not selling a commodity unless you want to.

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